Payments and billing help

A myVicRoads business account offers you a quick, easy and secure way to receive and pay your registration renewals online.

Once you’ve signed up, you’ll be able to:

  • save credit card details for multiple cards 
  • save bank account details for multiple accounts
  • set a card or account as your default payment method
  • choose if you’d like to receive your renewal notices by email or post
  • view your registration renewal history, starting from when your business account was created.

Manage your payment methods

Multiple credit cards and bank accounts can be stored in your myVicRoads business account, allowing you to make quick and easy payments.

To add a new payment method to your account:

  • log in to your account
  • click ‘Manage payment methods’ from the Key Tasks menu 
  • select payment method type and click 'add credit card' or 'add bank account'
  • if you are adding a bank account, you must agree to the 'Direct Debit Request Service Agreement' to proceed
  • enter the card or account details and follow the steps to complete.

To edit or delete a saved payment method, head to the ‘Manage payment methods’ page.

You can also choose to pay with a credit card that isn’t saved to your account.

Set your preferred payment method 

Your myVicRoads business account allows you to choose which payment method you’d prefer to pay with, both now and in the future.

If there’s only one payment method saved to your account, that card or account will automatically become the default payment method for all of your payments.

If you’ve stored multiple bank accounts or credit cards to your account, head to the ‘Payment preference’ page and follow the on-screen prompts to select or change your preferred option.

Change your billing preferences

When you sign up for a myVicRoads business account, you’re automatically signed up to receive all of your vehicle renewals by email. This means you’ll no longer get your registration notice in the post.

You can change the delivery preference at any time by heading to ‘Delivery Preferences’ on your account dashboard.

If you opt in to eBilling we’ll send you:

  • your registration renewal by email, 6 weeks before expiry
  • a payment reminder email, 10 days before expiry
  • a payment reminder SMS (or voice message if only a landline is listed), 2 days after expiry
  • a final payment reminder by post (if still unpaid), 7 days after expiry.

If you opt out of eBilling we’ll send you:

  • your registration renewal by post, 4-6 weeks before expiry
  • a final payment reminder by post (if still unpaid), 7 days after expiry.

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