New registration help

If the customer is not already a client of VicRoads, new customer number is required to complete this process, the following evidence of identity must be provided to VicRoads for the customer:

• Category A document, and
• Category B document, and
• Proof of Victorian address (if not included on Category A or B document), and
• Proof of change of name (if different to Category A or B document).

VicRoads customer numbers (client IDs) are mandatory for transactions to be processed by VicRoads.

A light vehicle can only be registered in the name of an individual or a corporation.

Individuals

To register a light vehicle, a customer must be at least 16 years old. They must be at least 18 years old to register a motorcycle. The vehicle can be registered in someone else’s name until the customer reaches the minimum age. 

Corporations

To register a light vehicle, an entity must be incorporated with an Australian Company Number (ACN), Australian Registered Body Number (ARBN) or through other measures such as an Act of Parliament or Royal Charter. 

Who can’t register a vehicle

Vehicles can’t be registered in a business name, trading name or the name of an unincorporated group. If the vehicle is owned by an unincorporated body, multiple people or an emergency response organisation, nominate an individual as the registered operator.

• You must issue number plates in order of sequence from a single open box, for example ABC 123, ABC 124, ABC 125. 
• You can only issue number plates to a vehicle which is owned or sold from stock by the dealership at the time of the transaction. 
• Issue the appropriate type of number plate to each vehicle.
• Charge the correct number plate issue fee when registering a vehicle with a new standard, slimline, custom, euro, personalised or special interest plate.
• You must not swap or transfer number plates between dealerships.

Dealers are reminded that motor vehicles registered in their name are only exempt from the payment of motor vehicle duty if they are registered as demonstrator vehicles or LMCT trading stock. For further information, please visit the State Revenue Office's webpage on exemptions and reductions (External link).

• Call the Dealer Help Desk on 1300 555 153 (select myVicRoads option).
• They will issue you with an incident number and explain what documents are required.
• Email the required documents to [email protected] within 10 working days.
• Include the incident number on all documents.

To have a secondary postal address recorded, email a signed application to [email protected]